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Locking and unlocking an external drive

Some WD™ External Storage devices, such as WD™ My Passport™ drives, include hardware encryption and can be password protected. All the features below are only available when such devices are plugged in. The features below are not available with other devices.

Setting the password for a device already plugged in

  1. In the main menu click on Sources. The content view will show your sources.
  2. Locate the External Storage device you want to password protect.
  3. Under the source click on . A menu will appear.
  4. Click on Set Lock.

In the details panel, enter the desired password, verify it and enter a password hint to help you remember it.

When a device has a password and the device is locked, a is shown. If it has a password and it is currently unlocked, a is shown.

Tip: There is no forgotten password feature for drives so be sure that the hint will help you remember the password.

If you enable auto unlock, when you plug this device into the same computer it will automatically unlock without having to enter the password. This is very convenient and ensures that the catalog is kept up to date (a locked device cannot be cataloged).

Note that EdgeRover™ can only auto unlock devices that were set up in EdgeRover to auto unlock. If this feature was set up using different software, EdgeRover will not auto unlock the device.

Unlocking a device

To unlock a device, click on , followed by Unlock.

Note that unlocker software built into the drive itself may appear on screen when the device is plugged in. You can unlock the drive using that software or EdgeRover™.

Prompt to lock/unlock on connecting the device

When a supported device is plugged in, and the device is not password protected, a notification is show asking if you would like to lock the device. Click on the notification to be taken to the details panel to set up the password. Similarly, when a locked device is plugged in, you will be asked if you would like to unlock it.

Editing password settings

On a drive that has a password set up, click on , followed by Edit Password.

In the details panel you will find options to:

  • Remove Password
  • Change Password
  • Enable Auto Unlock or Disable Auto Unlock

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